.SUCKS-ing Your Way Out of It

Written By: Christina Beavis,

COO, Vox Populi Registry Ltd


 

We’ve been hard on some of the companies we’ve highlighted over Catfish Month, but the truth is that we’ve got a soft spot — we believe in redemption! Hope! The ability for a corporation to rise above its own suckiness!

IT’S NOT EVEN THAT HARD. It requires coming from a place of humility and authenticity, from genuinely understanding your mistake and feeling empathy for the harm done to your customers. It’s a challenge to instill this at an organizational level, especially when you’re in the midst of a total public shitstorm, but if you break it down, the components are simple and timeless:

 

Acknowledgment.

 

Acceptance.

 

Action.

 

To hear more of my thoughts on this, head over to my article on LinkedIn to read the full post.

 

 


 

Christina is the Chief Operating Officer of Vox Populi Registry and has been a member of Momentous Global since 2009. Christina has helped establish Vox Populi as a global, award-winning Cloud Strategy and Solutions Provider. Under her management, Vox Populi has consistently achieved year-over-year revenue, profitability, client and associate growth. Originally from Ottawa, Canada, she currently lives in sunny Turks and Caicos with her husband, 3 kids, and 2 dogs. Her free time is spent avoiding cold climates, playing many sports poorly, and enjoying the slow paced Caribbean lifestyle.

 

 

dotSucks Registry

By building an easy-to-locate, “central town square”, dotSucks is designed to help consumers find their voices and allow companies to find the value in criticism.

 

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